Customer Feedback for Procore Technologies, Inc.
Welcome to the Customer Feedback Forum for Procore.
We’d like to hear any ideas you have for how we can improve Procore. Please use this forum to suggest features you’d like to see added to Procore. You may also vote and comment on product ideas suggested by other Procore users.
This forum is actively monitored by Procore’s Product Management Team.
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Intelligent RFI/Submittal/Transmittal Numbering
Please add an option to automatically number RFIs, Transmittals, and Submittals based on the companies of the sender and recipient so that the RFIs for each sender/recipient relationship can be serialized with no skipped numbers (e.g. - RFI# SENDER-RECIPIENT-0001).
The default numbering (1, 2, 3, 4, 5, etc.) is ineffective when there are multiple parties are involved on a single project in Procore. If RFI #1 and #3 are from subcontractor A and RFI #2 is from subcontractor B, then A is left with an apparently missing RFI number. This makes RFI logs on large projects very difficult to manage.
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75 votes -
T&M Ticket - Connection to Change Events
As a user of the T&M Ticket tool, I would like my ticket to connect to the Change Events tool. This would allow me to easily provide backup to my submitted charge for self perform work.
79 votesThank you for your feedback and interest in this functionality! We are really excited to let you know the team has begun working on this functionality.
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Additional RFI Export buttons
There should be a "RFI Official answers with all attachments" export button.
Currently you have to download each attachment individually and then join the PDF's together to create a simple PDF record of the entire RFI.
289 votesReviewed - Not Prioritized for Development ·AdminDelia Garcia (Strategic Product Consultants, Procore) responded
Thank you for your feedback! We have shared your post with the development teams. We will update this space if we have any questions or change the status.
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Add Project Number to Daily Log Automated Emails
Ability to add the project number to the subject line of automated emails that are sent through the Daily Log distribution. Although the project number is visible in Procore when accessing the job, and is listed before the Project Name, the Daily Log email only includes the Project Name (see attached).
60 votes -
Project Dates: Too many and disconnected
1) Admin: Estimated Date
2) Admin: actual Date
3) Project Home: Custom dates that can be added to project home
3) Prime Contract: Start Date/Substantial Completion Dates
4) Schedule tool: Dates from your P6/Project scheduleThere are too many project start/stop dates in Procore and they are all disconnected/not integrated. It's difficult for users to know which field(s) they have to enter in and update.
Please improve this Procore! :)
28 votes -
Observation Manager
Having a the ability to add a Observation Manager, similar to what you currently can do in the Punchlist tool. This would cut back a lot of unnecessary back-and-forths, allowing for the manager to validate the status change before it gets sent back to the creator.
23 votes -
Multiple Responsible Subcontractors for RFIs
Add multiple Responsible Subs to an RFI
148 votesReviewed - Not Prioritized for Development ·AdminDelia Garcia (Strategic Product Consultants, Procore) responded
Thank you for your feedback! We have shared your post with the development teams. We will update this space if we have any questions or change the status.
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Permissions for Invoicing (vs. Commitments)
Need granular permissions for invoicing tool. Specifically - need to have admin vs. standard user on Invoices to allow controls dependent on invoice status (i.e. Admin on Commitments but 'Standard' on commitments with granular option to allow edits during 'Draft' and 'Under Review' status only - only Invoice Admin should be able to edit an invoice once it is 'Approved' or 'Approved as Noted'.
This is crucial for an org structure where PM's / APM's create/execute commitments and need to review but not edit invoices.
14 votes -
Custom Columns For Drawings
When viewing the main drawing pages, it would be helpful to be able to create custom columns. For example: From the main Drawings page, to add a custom column to indicate a status such as "under review" so all subs on the job will know which drawings may be changing.
80 votesReviewed - Not Prioritized for Development ·AdminDelia Garcia (Strategic Product Consultants, Procore) responded
Thank you for your feedback! We have shared your post with the development teams. We will update this space if we have any questions or change the status.
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Prime Contract - Change Order Acroynms
The Change Order Management feature was one of the primary reasons for selecting Procore as our project management software. Unfortunately, our efforts implementing the Financial Management product line have not been as successful as we had hoped. To maximize utilization of this product line we purchased the Viewpoint Vista Connector. We recently wrapped up testing and concluded the connector will help eliminate redundancies and streamline our change order management process in leveraging the Prime Contract tool. Although this may sound like a step in the right direction the Prime Contract tool is in dire need of improvements. One those improvements…
93 votesReviewed - Not Prioritized for Development ·AdminRyan O'Donnell (Strategic Product Consultant, Financials, Procore) responded
Thanks for the feedback! Our team will review your suggestion and I will update this ticket if we proceed.
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Specification Markups
Create the ability to markup spec sections just like drawings. Many markups apply to both drawings and specs.
1,235 votesReviewed - Not Prioritized for Development ·AdminDelia Garcia (Strategic Product Consultants, Procore) responded
We wanted to take a minute to share more as this request is our top rated and we’re so grateful for the continued input that each of you provided. At Procore, our vision is to improve the lives of everyone in construction. Building software to improve the lives of all roles within construction is so important to us and we continue to pursue this every day. The opinions each of you share here is critical to helping us understand if we’re heading the right direction. So, thank you!
We know this will be a very valuable feature and this is something that we’re actively working towards. There is some underlying technology that we need to improve before we feel confident to deliver a feature like this at the scale of supporting various roles and project types in construction. So while we may not yet be able to update this ticket…
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Return avatars/profile pics to Procore Chat Reps
Please return the avatars/profile pics to Procore Chat Reps.
As an end-user, it is helpful to know who you are talking to you since you may or may not know if you spoke with them before.
Also, I viewed it as a business edge that Procore had over other software chat support like Dropbox and Bestbuy. FYI, your competitor BuilderTrend has it. Creating that rapport with the reps is always fun and exciting from our end as users chatting in. It's a conversation piece before or after the rep helps us with our issue at hand.I appreciate any help…
14 votes -
Edit percent complete of a construction phase
Currently Procore has the ability to update the percent complete of a schedule task on mobile. It would be beneficial to edit percent complete of construction phases and show when it is 100% complete as currently it makes them look like incomplete phases. Being able to show milestones as reached/completed would also be helpful in showing the progress of a phase. This would help to make features in Procore consistent.
12 votes -
Search fillable fields in fillable PDF
It should also include fillable fields that have been filled out when searching items
13 votes -
Documents Permissions Undo/Reset Action
It would be fantastic to have an undo action in Documents folder permissions. Currently, if a parent folder's permissions are adjusted, it will override the sub folder permissions and they need to be manually adjusted back to what they were. I don't know what this would ultimately look like in Procore, but an undo action or even an escalated warning message prior to action would be so helpful. Hoping this can be developed in the Documents tool (and other areas of Procore).
12 votes -
Correspondence Tool - Pin to drawing option
When using the Correspondence tool, it does not give an option to pin the item directly to the drawing(s). This would be an invaluable feature when utilizing templates within the Correspondence tool. Just as you can with pin Photos, Punch, Issue, and Observation items, Correspondence item should be an option too.
13 votes -
Auto calculated columns integrated on the forms tool
We would like to see the ability to create automatic calculated columns integrated into the forms tool. This would be a great addition to the forms tool!
Ex: make a Voc form [open circuit voltage testing] that asks subcontractors to input measured Voc, measured BOM [back of solar module] temperature at the time of test, and module temperature coefficient off the nameplate. This would then spit out expected Voc [common calculation in solar testing], and then also a % difference on the form [between expected and actual Voc], and automatically flag failing strings by auto-shading the cells red or green
22 votes -
Comments/Notes capability on the My Open Items page
It would be valuable for item tracking and project management to be able to add freeform notes or comments to the My Open Items tab. This would allow for greater and more specified tracking of those open items.
15 votes -
Include Change Reason and Change Type when reporting on Change Orders via Custom Reporting
I would like to be able to run a report across multiple projects showing all the change orders written against commitment's. and ability to see if that change order was an Owner Change, Design Clarification, unforseen condition, etc.
21 votesAvailable in Some Areas ·AdminRyan O'Donnell (Strategic Product Consultant, Financials, Procore) responded
Thank you for your feedback! While this is not currently being added for Change Order reporting, Change Event Line Item Detail reporting does contain the ability to report on Reason and Type.
We will update this ticket if these fields are added to Change Order custom reporting.
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Email folder without sub folder structure
User would like the option to exclude sub folder file structure when emailing parent folder to just show documents.
8 votes
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