Customer Feedback for Procore Technologies, Inc.

Welcome to the Customer Feedback Forum for Procore.

We’d like to hear any ideas you have for how we can improve Procore. Please use this forum to suggest features you’d like to see added to Procore. You may also vote and comment on product ideas suggested by other Procore users.

This forum is actively monitored by Procore’s Product Management Team.

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  1. Specification Markups

    Create the ability to markup spec sections just like drawings. Many markups apply to both drawings and specs.

    1,235 votes
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    199 comments  ·  Drawings & Specifications  ·  Flag idea as inappropriate…  ·  Admin →

    We wanted to take a minute to share more as this request is our top rated and we’re so grateful for the continued input that each of you provided. At Procore, our vision is to improve the lives of everyone in construction. Building software to improve the lives of all roles within construction is so important to us and we continue to pursue this every day. The opinions each of you share here is critical to helping us understand if we’re heading the right direction. So, thank you!

    We know this will be a very valuable feature and this is something that we’re actively working towards. There is some underlying technology that we need to improve before we feel confident to deliver a feature like this at the scale of supporting various roles and project types in construction. So while we may not yet be able to update this ticket…

  2. Drawing Comparison on Mobile Need to be Available on Website also!

    All those fancy things you can do with drawings in the mobile app like flip the drawing around, or realign comparison drawings needs to be available on the computer web version of Procore as well. Much easier to compare drawings on larger screens so that's where I could better use this feature instead of on a mobile device, although that is nice also.

    940 votes
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    141 comments  ·  Drawings & Specifications  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for the feedback. We agree that the ability to compare drawings on the desktop app would be highly useful in finding changes on new drawings.

    We are currently updating the Drawing Viewer in order to allow us to add powerful new features like comparison. We are interested in automatically detecting changes so that you won’t have to flip through each new revision in comparison mode, and we can then notify you when and where drawings have changed. Thank you for your patience.

  3. Project Closeout Documentation

    I would like to see a tab for project closeout paperwork i.e manuals, warranties etc. Ideally you could send out a request much like an RFI or punch list item that would have a due date for said materials to be submitted. These items are usually hard to gather and a daily email reminder may help expedite the process

    714 votes
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    142 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestions and comments. We do want to take the opportunity to identify that we have several Partner Integrations that will likely meet the need of the requests here.

    You can see all the specific options for closeout here — https://marketplace.procore.com/categories/document_management

    A notable mention specifically to address the comments in this thread:
    BUILDR CLOSEOUT
    Through integration with Buildr Closeout, Procore customers gain tan all-in-one platform for closeout. The portal provides a place for subcontractors to upload documents with automated reminders that appear as if they came directly from you. The dashboard allows you to track which documents you have, documents that are still due, which subs still owe you items, and how close you are to overall closeout completion. Improve your profit margins by saving time on document collection and follow-up and deliver a turnover package with mobile, web, and local file access.

  4. Multiple Assignees for Tasks

    There should be an ability to assign a task to multiple people. If a task is to be completed by multiple people, it helps.

    658 votes
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    95 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bulk Edit Workflows

    Bulk edit workflows - You should be able to bulk edit any workflow by package and by subcontractor - even if the workflow has already begun (locked) in case that particular individual leaves the project. Should be applicable for the CM, subcontractors, and A/E's. Currently you can only edit one single workflow at the time.

    640 votes
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    135 comments  ·  Project Management  ·  Flag idea as inappropriate…  ·  Admin →

    We currently have the first release that will begin to address bulk editing workflows ready – “Bulk Replace”. This functionality will allow a user to be replaced by another within the Submittals workflows.

    For the initial release, these edits can be requested via support and/or your account manager. Please reach out if you need to quickly replace users in a workflow. We fully intend to make this user-facing, but want to make sure it is working as requested.

    Please note, this currently only changes names, not dates.

    We are not stopping here, but feel this release will have a huge impact on the need to bulk edit workflows.

  6. Specify/Filter Data to be Extracted

    Currently, the Extract feature pulls all data from a given tool. It would be beneficial if the data that is extracted could be specified by the user in order to maximize the efficiency of the Extracts tool (i.e excluding empty days from the Daily Log)

    627 votes
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    Reviewed - Not Prioritized for Development  ·  148 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Specifications by Area

    The new Specs tool would be great if it also had areas similar to the drawings tab.

    622 votes
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    87 comments  ·  Drawings & Specifications  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, I wanted to provide an update. Realistically this is a large scale initiative which will require considerable engineering effort which is why we have not be able to deliver this feature yet. However, we recognize the necessity and value of this particular feature. We appreciate the patience and support and will update this post when we proceed with this improvement. Thank you for your feedback

  8. Granular Email Notifications - Tasks

    When the configuration "cog" is added, it would be helpful if it had a section for email notifications, (just like RFI's have) so that you can choose how you want notifications to occur.

    When a task is created currently, you get a notification email of that. However, you get no notifications of any activity afterwards. You should be able to choose which notifications you get for the following events:


    1. When a comment is added to the task, creator or assignee (and eventual distribution list) get an email notifying them of that. It should be built so that the person making…

    570 votes
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    122 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Sub Albums

    The ability to create sub-folders (or sub-albums) within a photo album. At the moment we can only display albums with a list of photos within it. This would expand the capability to group photo albums within folders or master albums, similar to what we have in the documents tool

    535 votes
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    132 comments  ·  Files & Photos  ·  Flag idea as inappropriate…  ·  Admin →
  10. Time of Day customization for Procore automated emails

    I want to be able to configure what time of the day I receive automated email notifications (overdue reminders, etc) from Procore.

    522 votes
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    102 comments  ·  Project Management  ·  Flag idea as inappropriate…  ·  Admin →

    Although this specific UV is not actively being worked on or prioritized currently, we are making improvements to email timing, email design and more broadly investigating how notifications are delivered to the end user.

    Thank you for your feedback! We have shared your post with the development teams. We will update this space if we have any questions or change the status.

  11. 515 votes
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    110 comments  ·  Project Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    We wanted to let you all know that you can now test out Submittal Markup in your company’s ‘Sandbox’ test project. Here is a demo video of the functionality to give you a brief overview (https://www.loom.com/share/25f2c3553b364e5cbba37b72bd866d44)

    You can send us feedback within the markup viewer using the ‘Provide Feedback’ button in the viewer (see attached screenshot).

    If you have projects that you would like to get set up to start utilizing this feature, please reach out to pdfmarkupbeta@procore.com or your Customer Success Manager.

    We will be covering Submittal Markup in a Procore Webinar on Wed. May 13, 2020, 10AM PST. Follow this link to register!
    https://www.procore.com/virtual-training

    Thank you and we look forward to hearing your feedback!

  12. Duplicate email address across multiple companies

    We are encountering situations where a single person acts as representative for a number of companies but channels all emails through one address. To deal with such scenarios, we would find it beneficial if Procore was able to duplicate a person's email address across multiple companies on the same directory.

    486 votes
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    138 comments  ·  Directory  ·  Flag idea as inappropriate…  ·  Admin →

    We wanted to take a minute to provide an update.

    We know this will be a very valuable feature; however, there is some underlying technology that we need to improve before we feel confident to deliver a feature like this.

    As always, we’re so grateful for the continued input that each of you provided. At Procore, our vision is to improve the lives of everyone in construction. Building software to improve the lives of all roles within construction is so important to us and we continue to pursue this every day. The opinions each of you share here is critical to helping us understand if we’re heading the right direction. So, thank you!

  13. Ability to drag and drop files directly from Outlook into Procore

    I want to be able to drag an attachment open in my Outlook email app (desktop) into my Procore browser.

    This would speed up the process right now of needing to drag the attachment to my desktop first.

    464 votes
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    103 comments  ·  Project Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello all-
    We wanted to provide an update and give some insights into this idea. After much investigation, we have determined that this functionality is not something that Microsoft Outlook currently supports. In order to make dragging and dropping of files and emails from Outlook into a browser, it would require an application to be installed on individual devices. A few people have posted comments about fee-based applications like this that already exist on this thread.

    Until Microsoft makes this option more feasible and better supported, Procore is currently focused on how we can help ease the burden without needing to building and installing a separate application. Many of you are already aware of the efforts being done from within Outlook via the Procore add-in. But if not, this functionality is focused an creating items in Procore from Outlook. You can learn more here: https://support.procore.com/integrations/procore-outlook-addin

    We will continue to keep…

  14. Posting Videos

    Very simple in theory....We want to be able to upload videos to the photos tab or create an additional tab to allow the upload of small videos. Sometimes we take videos of the project or something related to the project and currently videos cannot be uploaded to the photos tab....(i don't think you can upload videos at all)

    464 votes
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    105 comments  ·  Files & Photos  ·  Flag idea as inappropriate…  ·  Admin →
  15. Enhanced Drawing/Markup Tools - Polygon/Polyline

    Add to the drawing mark up tools. Items such as a triangle shape would be great.
    Give ability to modify text boxes - i.e. get rid of outline's of box.
    Give abiliy to add to tools, for instance, if I draw out a tool I want to save such as the symbol for receptacle I can do that once and save it for use later.

    459 votes
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    155 comments  ·  Drawings & Specifications  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your continued input. We agree this is a critical opportunity for us and we want to provide a better solution for you. Polygons are just one example of the different types of flexible markup features we want to provide

    Over the years, the technology we used to build our viewing and rendering of markup within Procore has prevented us from providing these features in a scalable and performant way. We’ve been investing heavily in rewriting this technology over the last year and will continue doing so until we can provide the flexibility you need with marking up files within Procore. Thank you for your patience.

  16. Equipment Tracking Between Projects - Master Equipment List

    It would be great if there was a way to build a master list for equipment tracking between projects. For example, if we have a bobcat on one project and we move it to another project, everyone in our company could see that. If that bobcat is not in use on any project, then we could see that it's back in the master equipment list as available. This could be used to manage maintenance reminders for the equipment and insurance renewal reminders.

    This is a very difficult time consuming thing for construction companies. It could range from machinery to even…

    456 votes
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    Reviewed - Not Prioritized for Development  ·  130 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. Procore Sync / Procore For Desktop - Act As Drive

    Is it possible to have Procore for Desktop act as a drive on your computer?

    i.e. if working on a document (powerpoint, word, excel), on our computer, is it possible to “Save As” and save it directly into the project documents in Procore for Desktop?

    That would eliminate having to save it to your desktop or elsewhere, and then uploading it into Procore.

    450 votes
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    122 comments  ·  Files & Photos  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all for the continued excitement around Procore Sync, sharing your feedback, tips, ideas, and questions.

    The product continues to be released to a limited number of customers (Limited Release) as we work on bringing forth enhancements and improvements made by several individuals and companies on this forum. We will update this space with additional information around timing and expansion to our customer base as it becomes available.

    We sincerely appreciate the ongoing excitement, feedback, support, and patience as we work to get this product in the hands of all our customers.

    Some helpful links to answer FAQs and support questions can be found here:
    https://support.procore.com/products/procore-sync

    Regarding the Windows character limit, please reference this FAQ specifically:
    https://support.procore.com/faq/how-do-i-resolve-a-path-too-long-error-in-procore-sync

  18. Add BCC function on Procore Email

    It would be helpful to have the option to BCC when sending an email from the Emails tool. We believe this would be a valuable privacy option.

    449 votes
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    69 comments  ·  Project Management  ·  Flag idea as inappropriate…  ·  Admin →

    We realize this UV ticket is very important to folks, however, at this time we have prioritized other items to focus on for the time being. We are always reevaluating what we are working on and making sure we address the core needs of our users, is always at the top of our list. Although we are not working on it currently, that does not mean it will not resurface and become prioritized in the future.

  19. Multiple Entities (Owner, A/E, GC, Sub, etc.) have Procore Accounts

    We are a specialty subcontractor but have hit a wall that will limit our use of Procore. Our customers are starting to use your program. Because my account can’t sync with my customers Procore account we would have to do double entry, which isn’t going to happen. Instead of saving time that would lose time. But if we only use Tishman’s program we lose a lot of the features that help us and can protect us if a job ever goes bad. In reality they could edit or even block access to the system and we would lose all our…

    427 votes
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    89 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    UPDATE: We are pleased to announce that we have released the first few connected tools (RFIs, Manpower Log, and Notes Log) in Procore as an Open Beta.

    Procore Connect is a feature that allows Project level admins to connect their project with another project in Procore from the Project Connections page in the project’s Admin tool. Once the connection is established, certain project data can be sent between project in Procore. This allows collaboration between Procore account holders on projects and streamlines cross-account workflows.

    This functionality has been turned on across all accounts and can be enabled by any Project Admin. You can find more about this feature in our support articles here: https://support.procore.com/products/online/user-guide/project-level/admin/tutorials/set-up-a-project-connection

    We appreciate your feedback on these first few connected tools while we continue to build additional functionality across more tools.

  20. Forms - Create Project Specific Forms Templates

    Currently, all Form templates created at the Company level are available to ALL projects. Add the ability to create project specific Form templates.

    421 votes
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    94 comments  ·  Quality & Safety  ·  Flag idea as inappropriate…  ·  Admin →
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