Customer Feedback for Procore Technologies, Inc.

Welcome to the Customer Feedback Forum for Procore.

We’d like to hear any ideas you have for how we can improve Procore. Please use this forum to suggest features you’d like to see added to Procore. You may also vote and comment on product ideas suggested by other Procore users.

This forum is actively monitored by Procore’s Product Management Team.

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  1. Specification Markups

    Create the ability to markup spec sections just like drawings. Many markups apply to both drawings and specs.

    1,028 votes
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    155 comments  ·  Drawings & Specifications  ·  Flag idea as inappropriate…  ·  Admin →

    We wanted to take a minute to share more as this request is our top rated and we’re so grateful for the continued input that each of you provided. At Procore, our vision is to improve the lives of everyone in construction. Building software to improve the lives of all roles within construction is so important to us and we continue to pursue this every day. The opinions each of you share here is critical to helping us understand if we’re heading the right direction. So, thank you!

    We know this will be a very valuable feature and this is something that we’re actively working towards. There is some underlying technology that we need to improve before we feel confident to deliver a feature like this at the scale of supporting various roles and project types in construction. So while we may not yet be able to update this ticket…

  2. Drawing Comparison on Mobile Need to be Available on Website also!

    All those fancy things you can do with drawings in the mobile app like flip the drawing around, or realign comparison drawings needs to be available on the computer web version of Procore as well. Much easier to compare drawings on larger screens so that's where I could better use this feature instead of on a mobile device, although that is nice also.

    797 votes
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  3. Project Closeout Documentation

    I would like to see a tab for project closeout paperwork i.e manuals, warranties etc. Ideally you could send out a request much like an RFI or punch list item that would have a due date for said materials to be submitted. These items are usually hard to gather and a daily email reminder may help expedite the process

    674 votes
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    133 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  4. Multiple Assignees for Tasks

    There should be an ability to assign a task to multiple people. If a task is to be completed by multiple people, it helps.

    599 votes
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    92 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. Specify/Filter Data to be Extracted

    Currently, the Extract feature pulls all data from a given tool. It would be beneficial if the data that is extracted could be specified by the user in order to maximize the efficiency of the Extracts tool (i.e excluding empty days from the Daily Log)

    589 votes
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    Reviewed - Not Prioritized for Development  ·  141 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bulk Edit Workflows

    Bulk edit workflows - You should be able to bulk edit any workflow by package and by subcontractor - even if the workflow has already begun (locked) in case that particular individual leaves the project. Should be applicable for the CM, subcontractors, and A/E's. Currently you can only edit one single workflow at the time.

    551 votes
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    120 comments  ·  Project Management  ·  Flag idea as inappropriate…  ·  Admin →

    We currently have the first release that will begin to address bulk editing workflows ready – “Bulk Replace”. This functionality will allow a user to be replaced by another within the Submittals workflows.

    For the initial release, these edits can be requested via support and/or your account manager. Please reach out if you need to quickly replace users in a workflow. We fully intend to make this user-facing, but want to make sure it is working as requested.

    Please note, this currently only changes names, not dates.

    We are not stopping here, but feel this release will have a huge impact on the need to bulk edit workflows.

  7. Specifications by Area

    The new Specs tool would be great if it also had areas similar to the drawings tab.

    550 votes
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    75 comments  ·  Drawings & Specifications  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, I wanted to provide an update. Realistically this is a large scale initiative which will require considerable engineering effort which is why we have not be able to deliver this feature yet. However, we recognize the necessity and value of this particular feature. We appreciate the patience and support and will update this post when we proceed with this improvement. Thank you for your feedback

  8. Granular Email Notifications - Tasks

    When the configuration "cog" is added, it would be helpful if it had a section for email notifications, (just like RFI's have) so that you can choose how you want notifications to occur.

    When a task is created currently, you get a notification email of that. However, you get no notifications of any activity afterwards. You should be able to choose which notifications you get for the following events:


    1. When a comment is added to the task, creator or assignee (and eventual distribution list) get an email notifying them of that. It should be built so that the person making…

    507 votes
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    114 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. 497 votes
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    110 comments  ·  Project Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    We wanted to let you all know that you can now test out Submittal Markup in your company’s ‘Sandbox’ test project. Here is a demo video of the functionality to give you a brief overview (https://www.loom.com/share/25f2c3553b364e5cbba37b72bd866d44)

    You can send us feedback within the markup viewer using the ‘Provide Feedback’ button in the viewer (see attached screenshot).

    If you have projects that you would like to get set up to start utilizing this feature, please reach out to pdfmarkupbeta@procore.com or your Customer Success Manager.

    We will be covering Submittal Markup in a Procore Webinar on Wed. May 13, 2020, 10AM PST. Follow this link to register!
    https://www.procore.com/virtual-training

    Thank you and we look forward to hearing your feedback!

  10. Time of Day customization for Procore automated emails

    I want to be able to configure what time of the day I receive automated email notifications (overdue reminders, etc) from Procore.

    460 votes
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    94 comments  ·  Project Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hey folks – We are testing a brand new “Due Item Digest” and are looking for folks who would want to be included in the beta for this to solicit feedback. This email would consolidate all the user’s overdue items into one email & present the items due in the upcoming day across all projects. The email will also be indexed to the company’s time zone so you won’t get them at 1-3 am. Please reach out to me at sunny.chalam@procore.com if you would like to see the design or provide feedback on the idea. Thanks!

    Regards,
    Sunny

  11. Ability to drag and drop files directly from Outlook into Procore

    I want to be able to drag an attachment open in my Outlook email app (desktop) into my Procore browser.

    This would speed up the process right now of needing to drag the attachment to my desktop first.

    451 votes
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    103 comments  ·  Project Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello all-
    We wanted to provide an update and give some insights into this idea. After much investigation, we have determined that this functionality is not something that Microsoft Outlook currently supports. In order to make dragging and dropping of files and emails from Outlook into a browser, it would require an application to be installed on individual devices. A few people have posted comments about fee-based applications like this that already exist on this thread.

    Until Microsoft makes this option more feasible and better supported, Procore is currently focused on how we can help ease the burden without needing to building and installing a separate application. Many of you are already aware of the efforts being done from within Outlook via the Procore add-in. But if not, this functionality is focused an creating items in Procore from Outlook. You can learn more here: https://support.procore.com/integrations/procore-outlook-addin

    We will continue to keep…

  12. Sub Albums

    The ability to create sub-folders (or sub-albums) within a photo album. At the moment we can only display albums with a list of photos within it. This would expand the capability to group photo albums within folders or master albums, similar to what we have in the documents tool

    451 votes
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    118 comments  ·  Files & Photos  ·  Flag idea as inappropriate…  ·  Admin →
  13. Procore Sync / Procore For Desktop - Act As Drive

    Is it possible to have Procore for Desktop act as a drive on your computer?

    i.e. if working on a document (powerpoint, word, excel), on our computer, is it possible to “Save As” and save it directly into the project documents in Procore for Desktop?

    That would eliminate having to save it to your desktop or elsewhere, and then uploading it into Procore.

    424 votes
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    121 comments  ·  Files & Photos  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all for the continued excitement around Procore Sync, sharing your feedback, tips, ideas, and questions.

    The product continues to be released to a limited number of customers (Limited Release) as we work on bringing forth enhancements and improvements made by several individuals and companies on this forum. We will update this space with additional information around timing and expansion to our customer base as it becomes available.

    We sincerely appreciate the ongoing excitement, feedback, support, and patience as we work to get this product in the hands of all our customers.

    Some helpful links to answer FAQs and support questions can be found here:
    https://support.procore.com/products/procore-sync

    Regarding the Windows character limit, please reference this FAQ specifically:
    https://support.procore.com/faq/how-do-i-resolve-a-path-too-long-error-in-procore-sync

  14. Duplicate email address across multiple companies

    We are encountering situations where a single person acts as representative for a number of companies but channels all emails through one address. To deal with such scenarios, we would find it beneficial if Procore was able to duplicate a person's email address across multiple companies on the same directory.

    419 votes
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    121 comments  ·  Directory  ·  Flag idea as inappropriate…  ·  Admin →

    We wanted to take a minute to provide an update.

    We know this will be a very valuable feature; however, there is some underlying technology that we need to improve before we feel confident to deliver a feature like this.

    As always, we’re so grateful for the continued input that each of you provided. At Procore, our vision is to improve the lives of everyone in construction. Building software to improve the lives of all roles within construction is so important to us and we continue to pursue this every day. The opinions each of you share here is critical to helping us understand if we’re heading the right direction. So, thank you!

  15. BCC function on Emails sent from Emails tool

    It would be helpful to have the option to BCC when sending an email from the Emails tool. We believe this would be a valuable privacy option.

    409 votes
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  16. Equipment Tracking Between Projects - Master Equipment List

    It would be great if there was a way to build a master list for equipment tracking between projects. For example, if we have a bobcat on one project and we move it to another project, everyone in our company could see that. If that bobcat is not in use on any project, then we could see that it's back in the master equipment list as available. This could be used to manage maintenance reminders for the equipment and insurance renewal reminders.

    This is a very difficult time consuming thing for construction companies. It could range from machinery to even…

    409 votes
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    Reviewed - Not Prioritized for Development  ·  123 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. Print from Procore & Page Layout Setup

    Configure page layout for things like sheet size & orientation
    Print directly from Procore to Printer and PDF & Save to Cloud

    388 votes
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    Reviewed - Not Prioritized for Development  ·  146 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Posting Videos

    Very simple in theory....We want to be able to upload videos to the photos tab or create an additional tab to allow the upload of small videos. Sometimes we take videos of the project or something related to the project and currently videos cannot be uploaded to the photos tab....(i don't think you can upload videos at all)

    385 votes
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    81 comments  ·  Files & Photos  ·  Flag idea as inappropriate…  ·  Admin →
  19. Enhanced Drawing/Markup Tools - Polygon/Polyline

    Add to the drawing mark up tools. Items such as a triangle shape would be great.
    Give ability to modify text boxes - i.e. get rid of outline's of box.
    Give abiliy to add to tools, for instance, if I draw out a tool I want to save such as the symbol for receptacle I can do that once and save it for use later.

    382 votes
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  20. Multiple Entities (Owner, A/E, GC, Sub, etc.) have Procore Accounts

    We are a specialty subcontractor but have hit a wall that will limit our use of Procore. Our customers are starting to use your program. Because my account can’t sync with my customers Procore account we would have to do double entry, which isn’t going to happen. Instead of saving time that would lose time. But if we only use Tishman’s program we lose a lot of the features that help us and can protect us if a job ever goes bad. In reality they could edit or even block access to the system and we would lose all our…

    381 votes
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    83 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Currently, the team working on this initiative is focusing on tools with workflows where there is common collaboration between subcontractors, GCs, and owners. The first two tools of focus are RFIs and Daily Log, specifically the collaborative experience between the subcontractor and GC.

    Through the remainder of 2019 and in 2020, the team will be focused on building additional collaborative experiences to enable greater collaboration and improve the Procore experience for all project stakeholders.

    We will keep you updated on our progress. As always, thank you for your feedback!

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