Time of Day customization for Procore automated emails
I want to be able to configure what time of the day I receive automated email notifications (overdue reminders, etc) from Procore.
Although this specific UV is not actively being worked on or prioritized currently, we are making improvements to email timing, email design and more broadly investigating how notifications are delivered to the end user.
Thank you for your feedback! We have shared your post with the development teams. We will update this space if we have any questions or change the status.
Isabelle Laplante commented
We need to change the time zone of this element; Canada / United States Eastern Time from GMT-5:00 am to 8:00 am.
Currently all of our Procore reminders, via email, are sent out at 5:00 am Eastern Canada Time. It’s way too early.
This is critical for us, as the professionals do not want to have these reminders while there are sleeping. Therefore, they are reluctant to work and use Procore because the reminders are done at 5 am. Can we have eastern time at least 7:00 or 8:00 in the morning?
Shirley Blanchette commented
Yes please!!! I received a lot of complaints regarding that specific point... Nobody wants to be waken up by notifications at 5am...
Darla Moore commented
The timing for the overdue observation and punch emails are based on the Company admin time zone. It would be better if it was based on the project time zone.
The company time zone is Eastern. While the project time zone is Pacific. So that means the subcontracts for the project are receiving the past due emails at 3:00am. This does NOT make them Procore friendly.
Please change it so the emails are based on project time instead of company time.
Richard VanDyke commented
Greg Jones commented
Yes. Bulk would be preferable as well as sending it out at 7:00am EST 4:00am PST would be much preferred in our neck of the woods (Indiana)
Automatic emails - Currently automatic emails are being sent everyday at 8:30PM. This time needs to be amended to standard working ours, E.G. 9:00AM. Also Sending out emails on Saturday and Sunday nights aren't going to achieve anything. Could it be changed by each user rather than a default setting?
Andrea Odendahl commented
I would really like to see a consolidated email and be able to select a delivery time. Our HR has received complaints from our employees being bombarded with automatically-generated emails at 4:00 am. Many of our field staff need to keep their phones near them all night due to potential emergencies.
Henry Sockbeson commented
This would make things much better. Please roll this out soon.
Camille Betance commented
This would make a big difference for a lot of my subs - When can we expect to see a change?
Christian Keller commented
I would like for the time change option. A lot of subcontractors and owners complain about this. I love the feature that it sends automatically and eliminates me having to follow up but I would like to just be able to change the times.
Basam Gorgies commented
when is this issue going to be resolved? we have been getting continuous complains from subs and clients regarding receiving emails on weekends and at 3am.
Tony Gomez commented
I have been getting a lot of complaints from our subcontractors about notifications e mails between 12-2am pct. we should be able to adjust this feature on all projects
Tim O'Neill commented
It has been almost (6) years from initial request. No mention of it at groundbreak.
Has procore given up on this feature?
Bob Ritter commented
I don't appreciate recieving emails and notifications at 3am and reminders everyday.
Tina Yackley commented
We have offices and projects across the country. It would be helpful to set the time of day for email notifications at the project level.
Karen Gomez commented
This will be a great feature, very useful.
Celimar Fournier commented
This is definitely a concern that we have. It's difficult for the architect to keep up with notifications when they are received at 3:00am.
George Nettles commented
Let us set when notification emails go out. Nobody wants them at 2 am.
Jack Tucker commented
Setting time for Bid Reminders to be sent out.
There should be a setting for when you want Bid Reminder emails to be sent out. Right now Bid Reminders are being sent out at 4 AM, which can be annoying to the recipients. There should be a drop down list for selecting the time you want.