Customer Feedback for Procore Technologies, Inc.

Welcome to the Customer Feedback Forum for Procore.

We’d like to hear any ideas you have for how we can improve Procore. Please use this forum to suggest features you’d like to see added to Procore. You may also vote and comment on product ideas suggested by other Procore users.

This forum is actively monitored by Procore’s Product Management Team.

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  1. Permissions for Invoicing (vs. Commitments)

    Need granular permissions for invoicing tool. Specifically - need to have admin vs. standard user on Invoices to allow controls dependent on invoice status (i.e. Admin on Commitments but 'Standard' on commitments with granular option to allow edits during 'Draft' and 'Under Review' status only - only Invoice Admin should be able to edit an invoice once it is 'Approved' or 'Approved as Noted'.

    This is crucial for an org structure where PM's / APM's create/execute commitments and need to review but not edit invoices.

    14 votes
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    7 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  2. Prime Contract - Change Order Acroynms

    The Change Order Management feature was one of the primary reasons for selecting Procore as our project management software. Unfortunately, our efforts implementing the Financial Management product line have not been as successful as we had hoped. To maximize utilization of this product line we purchased the Viewpoint Vista Connector. We recently wrapped up testing and concluded the connector will help eliminate redundancies and streamline our change order management process in leveraging the Prime Contract tool. Although this may sound like a step in the right direction the Prime Contract tool is in dire need of improvements. One those improvements…

    93 votes
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    7 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  3. Upload CSV data to Total Payments

    Give the ability to upload data file(s) (e.g. CSV file) that would populate the Total Payment field in the Commitments tool.

    25 votes
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    3 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  4. T&M ticketing tool for GCs

    Procore currently released a T&M tool, but it is mostly geared to Subcontractors. As a GC, we would like to see a tool built for us to track T&M tickets on a project. Currently, we recieve a slip of paper from our subcontractors, but that paper is easily lost and we would like to put this process in Procore to route these for approval.

    23 votes
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    2 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  5. Purchase Orders - Track items received against individual line items

    After issuing a Purchase Order in Procore, users need to be track the actual materials received onsite, preferably via the mobile app as this usually happens in the field. Would also like to have this available on web as well. Would like to have a check box for materials received, input for date received, input for quantity received, check box to indicate if material was delivered damaged or not. These fields need to be available in the Reports tool so users can run a report of materials that were not received that were included in a Purchase Order. Would also…

    255 votes
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    8 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback! The ability to track items received and installed from Unit/Qty Commitments is currently available in Procore. If a Commitment has a Unit/Qty Accounting Method, and is Approved, the quantities from line items in that Commitment are available to track against in the Daily Log – Productivity Log. Totals and reporting can be viewed using the Daily Log – Productivity Report.
    For the ability to have that delivered/material automatically be linked to an invoice, please vote on this ticket:
    https://feedback.procore.com/forums/183340/suggestions/32526565

    For additional assistance please reach out to our support team.

  6. Configure Budget Calculated Columns with Total amounts in Denominator

    Please allow users to select a Total amount as the denominator in a calculated column. Currently the calculations only work horizontally. It would be extremely helpful if the calculation can be based on a total amount to know the percentage a line item takes up of a total amount.

    47 votes
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    0 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  7. Budget Modifications

    Budget Modifications should be able to made to non budgeted codes. In many instances, we need to reallocate budget due to misses in the estimate via contingency transfer. We also may change staffing or other structure which would require new codes that were not part of the original budget. The current flow (with our Sage ERP) will not effectively allow us to use Budget modifications.

    30 votes
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    2 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  8. 12 votes
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    1 comment  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  9. Change Event SOV Defaults

    When adding a new change event line item, the default values for Calculation Method, Qty and UOM are not aligned with the Procore concepts of Amount Based vs. Unit Based accounting. The current defaults are:
    • Calculation Method: Calculate Subtotal Automatically
    • Qty: 1
    • UOM: ls (Lump Sum)

    The current defaults imply an Amount Based SOV line by using “ls” as the default UOM Value, while the default values for Calculation Method and Qty are more in line with a Unit Based SOV line.

    My proposed solution would be to alter the defaults to be in line with one…

    9 votes
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    0 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  10. [Contract SOV]- add column for current retainage

    In the schedule of values on a contract there is a bill to date amount column but, the total that populates in this column does not include retainage. It would be helpful if there was a column on the SOV page to show how much retainage is being held for each line item. Currently you have to go to your last invoice to really see how much work you have in place to bill for.

    90 votes
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    0 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  11. Vista Budget Modification Integration

    It would be helpful if there was an option within the Budget Modification tool to allow it to integrate to Vista Viewpoint on the budget (phase code) side as well as the contract (SOV) side.

    Many clients require an updated SOV and the using the current tools at hand this is a 3-step process (1-issue commitment CO, 2-create budget modification in Procore, 3-create identical budget transfer in Vista for SOV side). Please consider this option to make it a 1 or 2 step process.

    6 votes
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    0 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add Prime Contract Amount to CO Export Log

    From the Prime Contract Change Order tab, add the total Prime Contract Value (original) to the Export CO Log as a PDF option. This would give a full summary of the Prime Contract including all PCO's and PCCO's.

    5 votes
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    0 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  13. Disable Unit of Measure Functionality

    Having the ability to disable the Unit of Measure feature when inputting costs. This new feature is cumbersome and tedious.

    44 votes
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    5 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  14. Vertical Markups (i.e. for Sales Tax, Discounts, Etc.) for Purchase Orders

    Need to be able to add vertical markups to purchase orders (i.e. to apply Sales Tax, Discounts, etc.). It's hard to believe that Procore's commitments tool cannot handle these types of line items on purchase orders. Currently, we are forced to do a manual calculation and then add a line item to include these common items in a purchase order. This should work no differently than vertical markups do on subcontracts.

    8 votes
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    8 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  15. Portfolio Funding Management

    Owner clients that manage funding at the portfolio/program level need to track funds that can then be allocated/applied down to individual projects. As funds are applied to projects, client would then be able to report on remaining funds at portfolio/program-level. Solution would need to support multiple program-level funding sources, if an owner sources funding from a variety of sources like outside equity, bonds, in-house capital, etc.

    14 votes
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    2 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  16. Commitment Settings

    We would like to see an attachment section added to the Configuration Settings of the Commitments tool. We have quite a few projects that are Tax Exempt that we have to include documentation for each commitment. It would be nice to attach the docs in settings and have them automatically added to each commitment. It would be a huge time saver.

    5 votes
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    0 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  17. release retainage

    Retainage Release entered by a Subcontractor should go through an approval step by the Contractor before taking effect on an invoice. Otherwise it may go unnoticed, which is contrary to typical contract language in standard agreements. See https://help.aiacontracts.org/instructions_a401-2017/, article 11.1.8.2 "A provision for reducing retainage should provide that the reduction will be made only if the Contractor judges that the Work is progressing satisfactorily"

    19 votes
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    1 comment  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  18. View current Material stored

    Wanting to be able to see value of "Materials stored" without having to view each invoice

    6 votes
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    2 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  19. [Commitments] Include Custom Field Information on CSV Export

    Currently, custom field information from the Commitments tool does not reflect on the Summary or Detail view CSV export. Example being a PM custom field; it would be nice to have that information show on the export so that we can see the PM listed on each commitment. In order to see this info today, you have to open up each contract which is extremely time-consuming.

    5 votes
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    0 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
  20. 51 votes
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    Available in Some Areas  ·  8 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
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