Customer Feedback for Procore Technologies, Inc.

Welcome to the Customer Feedback Forum for Procore.

We’d like to hear any ideas you have for how we can improve Procore. Please use this forum to suggest features you’d like to see added to Procore. You may also vote and comment on product ideas suggested by other Procore users.

This forum is actively monitored by Procore’s Product Management Team.

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  1. Drawing Compare in Browser

    I am only able to use Procore via the browser application and there is no feature that allows me to use drawing compare in the browser (apparently only on the windows/ios apps). Please include this feature for your browser users, as it is a very important tool for drawing upload and new documents sets (which are often done from a computer not a table, and therefore via browser)

    10 votes
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    4 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  2. Remove or reduce new 'select an app' dropdown on toolbar

    Reduce the size of the new 'Select an App' on the toolbar! If you are going to limit my Favorites to 10, I want to be able to see EACH of them and your new dropdown prevents this.

    68 votes
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    20 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  3. More action in web application that count towards activity related to session idle timeout

    With the session idle timeout the only thing Procore considers activity is a page load. We'd like Procore to consider clicks in a tool (that might not load a page) to count as activity. There are plenty of times that a user might be reading specs, creating an item, etc and they might not be moving away from the page and are logged out. When they're logged out, they must navigate back to the project and tool they were in, which is a pain. We'd like for more things to be considered activity, so our users aren't logged out as…

    44 votes
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    6 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow customization of URLs to include project name instead of Procore generated item identifier within the URL.

    Allow customization of URLs to include project name instead of Procore generated item identifier within the URL. For example instead of https://app.procore.com/1234/project/home make it reference the client's created number such as https://app.procore.com/F2345project/home. As users do not know how the project numbers are generated and have no way of accessing this. This would be beneficial when having a direct link to the project with in their accounting systems such as GP Dynamics and Salespad when linking URL links to photos and other items from the project. That way, clients will know which project the item is referencing.

    2 votes
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    1 comment  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  5. Enable touch capability for touch screens

    Provide touch support on the web app of Procore for touch screen devices.

    6 votes
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    1 comment  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  6. Portfolio-level Asset Management

    As an Owner, we have a portfolio of owned assets (buildings, facilities) that we develop and maintain (both from the initial development to any subsequent capital and tenant improvement projects).

    We need a mechanism within Procore to establish and maintain a list of assets within our portfolio, which would be a dedicated level of architecture within Procore that lives between the Portfolio and project-level. From there, we'd be able to tag individual projects against each asset, and run our reports in this fashion.

    Beyond the Asset name (which would usually be the building/facility name.. ie, Globo Gym), we'd need to…

    5 votes
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  7. Eliminate new "Preview" pop-up window when responding to Submittals.

    This new preview window is simply an unnecessary added step. We should have the option to turn it off.

    10 votes
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    1 comment  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow extraction of auto generated project Id codes within the URL

    Allow extraction of auto generated project Id codes within the URL or have them populate in the Portfolio tool for example for easy reference and extraction of codes Procore uses to distinguish project identifiers from the project numbers created by the client.

    2 votes
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  9. Idle timeout warning

    We have the session idle timeout setting enabled. We'd like to see Procore build a timeout warning, rather than just logging a user out with no warning.

    There are times folks might not be reloading pages (like reading specs) and need a reminder to refresh their page to stay logged in.

    15 votes
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    5 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  10. Include Custom Fields and Tags in Project Search

    Include custom fields and tags from the various Procore tools that support them, within the Project search results.

    2 votes
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to Retrieve or Restore Deleted Attachments from An Item

    It's very easy to accidentally hit the tiny x on a file that is attached to an item. Having the ability to either undo the deletion of the attachment or be able to retrieve it would save a lot of time rather than having to re-upload it.

    1 vote
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make Inbound Email Address Visible Outside of Configuration Settings in New Documents Tool

    In the older version of the Documents tool, a Standard user was able to find the inbound email address on the main page under Import Options. In the redesign, the inbound address is available only to Admin users in Config settings

    7 votes
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    1 comment  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  13. Enhance Search Function - Highlight Result Location

    When using the search function in the documents tool, it would be helpful if the search results were highlighted on the page much like Adobe or Word does when you search for a term within a document.

    1 vote
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  14. Insert link in all Procore text editor fields

    Currently Procore text entry / editor fields (i.e. within Meeting Minutes, RFIs, and Coordination Issues do not provide an option to map a hyperlink to regular text. This functionality has long been fairly universal to other online and desktop text editors elsewhere. Yet, there is a workaround: adding the hyperlink to regular text in another program such as MS Word or a new Outlook email and pasting it into the Procore field DOES retain the hyperlink. So, clearly the underlying functionality exists, but the workaround is just an extremely inefficient and seemingly unnecessary way to do it.

    Ideally, we could…

    5 votes
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  15. Emails dragged directly from Microsoft Outlook into Procore, email DELETED from Outlook

    POTENTIAL MAJOR ISSUE: Emails dragged directly from Microsoft Outlook into Procore, the email attaches in Procore, but the email is DELETED & REMOVED in Outlook. The email is not even in "Deleted Items", just completely erased from Outlook.

    10 votes
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    3 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →

    Hello all-
    We wanted to provide an update and give some insights into this idea. After much investigation, we have determined that this functionality is not something that Microsoft Outlook currently supports. In order to make dragging and dropping of files and emails from Outlook into a browser, it would require an application to be installed on individual devices. A few people have posted comments about fee-based applications like this that already exist on this thread.

    Until Microsoft makes this option more feasible and better supported, Procore is currently focused on how we can help ease the burden without needing to building and installing a separate application. Many of you are already aware of the efforts being done from within Outlook via the Procore add-in. But if not, this functionality is focused an creating items in Procore from Outlook. You can learn more here: https://support.procore.com/integrations/procore-outlook-addin

    We will continue to keep…

  16. The numbered list formatting in Procore is too basic

    Writing contract scopes within Procore is currently a hassle because:
    - numbered lists formatted outside of procore do not copy and paste well/do not retain formatting and it is a nightmare to correct
    - the numbered list formatting in procore is too basic. How are people supposed to read a hierarchical list that is full of new lists of 1, 2, 3, 4, and so on? keeping the list organized and within a clear hierarchical format helps ensure clear communication and accountability.

    1 vote
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  17. Procore Sync -- Increase the amount of projects it can handle

    Procore Sync was a game changer for us when we discovered it - but we have found that it cannot handle the number of active projects we have at any given time. I was told that more than 5-7 projects synced at once would likely bog the system down and prevent files from syncing.

    It would be a huge advantage if the app could efficiently handle an unlimited number of projects. Not having a true "file explorer" that allows you easily access, open, edit and save files that are saved in Procore is a huge downside for us.

    1 vote
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  18. Improve your email for Copy, Paste, & Forwarding

    I like the idea of your email being more user friendly. I cannot copy and paste snippets into Procore's email. When I forward emails that come outside of Procore's email to bring the email into my Procore email, all my pictures are non viewable. I have a hard time getting anyone on our team to even want to use your email system which is frustrating. There are some really good things that your email service offers, like keeping all the job emails in one place when you are running multiple jobs. It would be great if you could upgrade your…

    1 vote
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  19. [Home] - Reorder/Organize Items in My Open Items

    There currently isn't a way to reorder the items in the my open items section of the home page. When you have hundreds of submittals in your MOI, it can be difficult to know which ones actually require priority, so having the ability to reorganize them would be extremely helpful.

    1 vote
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
  20. Open Submittal in side window so I can still see submittal details. Would like to be able to edit submittal details too

    submittals markup tool - open in separate window so that I can still see submittal details and edit if needed.

    2 votes
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    0 comments  ·  Web App  ·  Flag idea as inappropriate…  ·  Admin →
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